Legal

Privacy Notice

Effective July 27, 2026

This notice describes the personal information ArtSala processes when artists use the studio service and when visitors browse an artist website, send an inquiry, or purchase artwork.

Information we collect

We process account details, login and security records, workspace content, artist contact details, support communications, subscription status, and operational logs. Artists may store information about collectors, venues, sales, and business relationships. For artwork checkout, we process the buyer’s name, email, shipping details, order contents, status, and fulfillment information.

How we use information

We use information to provide and secure the service, authenticate users, publish content selected by artists, deliver inquiries and essential transaction messages, process subscriptions, support artwork checkout, prevent abuse, reconcile provider events, provide support, and meet legal obligations.

Payments and service providers

Stripe processes new ArtSala subscription payments. Legacy subscriptions may continue through Recurly. Artwork purchases are direct payments to the artist’s connected Stripe account; ArtSala does not receive full card details. Supabase supports database and authentication functions, Vercel supports application hosting and domains, and Resend may deliver essential email. These providers process data under their own terms and privacy practices.

Public and private information

Studio records are private unless the artist publishes selected content or shares it through a public feature. Public artist websites may be viewed and indexed by others. Buyers provide order information to the artist seller, who can use it for fulfillment, returns, customer service, and related legal obligations.

Retention and security

We retain information while an account is active and as reasonably needed for operations, recovery, dispute handling, financial records, security, and legal obligations. We use access controls, encrypted connections, least-privilege service credentials, and auditing for sensitive operations. No online service can guarantee absolute security.

Your choices

Artists can edit published content, update account details, export available data, and request account support. Depending on where you live, you may have rights to access, correct, delete, or restrict use of personal information. Some financial, security, and transaction records must be retained even after a request.

Contact and updates

Privacy requests may be sent through the support option in an ArtSala account or through our public support form if you cannot sign in. We may update this notice as the service changes; the effective date above identifies the current version.